Position Details
Quality Assurance Engineer
Apply NowRegular, F/T
Summary
Join our team to work on exciting and challenging business and technical problems with a team of talented colleagues. We are a growing business with an important mission and offer a great opportunity for professional growth. Gaia is an SVOD platform focused on empowering an evolution in consciousness. Our catalog of over 8,000 original programs, licensed documentaries, and films covers a breadth of topics including yoga, spirituality, and the esoteric.
At Gaia, soft skills are key to success. We seek candidates with strong interpersonal abilities – effective communication, teamwork, prioritization, and problem solving – who can adapt to change, manage conflicts with empathy, and collaborate well with diverse teams. While technical skills matter, we highly value those who build positive relationships, contribute to a supportive culture, and approach challenges with a solution-oriented mindset. If this sounds like you, you’ll thrive in our dynamic environment.
Responsibilities
As a QA Engineer, you will play a critical role in ensuring the quality and performance of our applications, payment systems, and streaming experiences. You will work closely with software engineers and other stakeholders to test new and updated customer software. You will need a strong attention to detail, technical expertise, and a proactive approach to monitoring operational metrics to identify and address potential issues.
- Testing & Validation:
- Perform comprehensive testing across native apps (iOS, Android, Roku, web), payment processing systems (checkout and recurring billing), and streaming players, ensuring high-quality user experiences and platform reliability.
- Test Planning & Execution:
- Determine when to create detailed testing plans versus conducting ad-hoc testing based on project needs.
- Develop and execute manual and automated test cases.
- Identify, document, and track defects to resolution.
- Monitoring & Metrics:
- Utilize monitoring and alerting tools (e.g., New Relic) to configure, track, and analyze operational metrics, ensuring software releases meet performance standards.
- Technical on-call experience and using monitoring/alerting dashboards.
- Technical Contributions:
- Use SQL and scripting languages to test software and validate data integrity as needed.
- Create scripts or tools to improve testing efficiency and coverage.
- Collaboration:
- Work closely with product managers and software engineers to gain a deep understanding of software features and implementations.
- Provide feedback on testability and potential edge cases during the development lifecycle.
Qualifications
Required:
- 4+ years of experience in software quality assurance.
- Proven experience testing applications on iOS, Android, and web platforms.
- Proficiency with SQL for software testing and data validation..
- Ability to balance writing comprehensive test plans with the agility of ad-hoc testing.
- US citizenship or US residency with an existing work permit is required
- Non-smoker
- Must be available to work on our campus in Louisville, CO. This is not a remote role.
Nice to Have
- Hands-on experience testing payment processing systems, including checkout and recurring billing (e.g. Zuora, Adyen, etc.)
- Experience testing streaming players embedded in applications (e.g. Brightcove, JWPlayer, HLS, DASH).
- Knowledge of CI/CD pipelines and integration with automated testing frameworks.
- New Relic monitoring and troubleshooting
- A/B test platforms (e.g. Optimizely)
- Jenkins
- Google Analytics monitoring and troubleshooting
- Task planning and tracking in Jira
Compensation
- Type: Salary
- Range: $90000 - $120000 (USD)
More About Gaia
Gaia exists as a transformational network to empower a global conscious community.
Gaia (Nasdaq: GAIA) is a publicly traded company in Louisville, Colorado. We offer global video streaming of over 8,000 original series, shows, films, documentaries, and practices for conscious living to our members in over 190 countries. Our vast video library serves as a vessel for the community we seek to empower. We are not a subscription service that streams whatever pays our bills. Our content goes deep into select niches of Seeking Truth, Transformation, Alternative Health and Yoga channels. We often cover subjects that other media companies won’t touch.
We expect you did explore Gaia’s library of original shows, documentaries, and films. If our work on ancient wisdom, who are we, our true history, coverups, and metaphysics resonates, you might be a good fit for Gaia. We seek to hire and inspire employees who embrace our mission to empower a global conscious community, who hope their work empowers our community of inspired members, to be a catalyst of transformation. The best work we do every day is to remember our vision is “to empower the evolution of consciousness.”
The perks of working collaboratively with a team dedicated to sharing this mission include an on-site gym; a beautiful solar-powered campus, complete with hiking and running trails, community garden, and a labyrinth; and an on-site, mostly organic café that serves breakfast and lunch daily including a full-service espresso bar featuring locally roasted coffee.
Full-time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401K, and life insurance.