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Position Details

Senior Product Manager, Community Platform

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Regular, F/T

Summary

Gaia is a SVOD (subscription video-on-demand) platform focused on empowering an evolution in consciousness. Our catalog of over 8,000+ original programs, licensed docs, and films covers a breadth of topics including yoga, spirituality, and the esoteric. We are dedicated to fostering meaningful connections within our global member community.

We are seeking an innovative Senior Product Manager to lead the launch of Gaia’s new Community platform. In this strategic role, you will craft immersive experiences that deepen member connections, amplify engagement, and contribute to personal growth. Your leadership will shape the way our community interacts, learns, and grows – enhancing member satisfaction, fostering deeper connections, and driving the success of our mission. If you are a visionary product leader passionate about community-driven experiences and conscious media, Gaia is the place for you to shape the future of digital connection.

At Gaia, soft skills are key to success. We seek candidates with strong interpersonal abilities – effective communication, teamwork, prioritization, and problem solving – who can adapt to change, manage conflicts with empathy, and collaborate well with diverse teams. While technical skills matter, we highly value those who build positive relationships, contribute to a supportive culture, and approach challenges with a solution-oriented mindset. If this sounds like you, you’ll thrive in our dynamic environment.

We are more than just a streaming platform – we are a community of seekers, explorers, and conscious creators. We value empathy, collaboration, and innovation, fostering an inclusive workplace where diverse perspectives thrive. Join us in creating experiences that inspire transformation and connection.

Responsibilities

Strategic Leadership: Define and execute the strategic roadmap for Gaia’s Community platform, driving initiatives that foster meaningful member interactions, including discussions, events, and user-generated content. Partner with marketing and growth teams to integrate community engagement into Gaia’s broader acquisition and retention strategies.
Feature Definition & Platform Development: Define and oversee development and implementation of community features from concept to launch, ensuring alignment with user needs and business goals. Establish scalable frameworks for content moderation, trust, and safety to ensure a positive and inclusive community experience. Create clear, actionable product requirements.
Cross-Functional Collaboration & Execution: Lead and prioritize work for engineering, design, and QA teams to ensure timely delivery of high-quality features. Manage relationships with third-party community platform providers and oversee technical integrations. Foster collaboration across departments, aligning stakeholders and building consensus on product vision.
Cross-Departmental Communication: Build effective relationships with stakeholders across all levels, align on project requirements, and provide clear status updates.
Analytics & Optimization: Define and track KPIs for community growth. Leverage data-driven insights, user research, industry trends and competitive analysis to enhance community engagement, retention, and conversion.

Qualifications

Preferred Skills:

Expertise in gamification and engagement loop design
Knowledge of online learning or personal growth communities
Background in subscription-based business models
Familiarity with revenue-generating strategies for digital communities, such as exclusive memberships, in-app purchases, or premium content
Experience with spiritual, wellness, or conscious media communities
Experience utilizing AI for content recommendations, automated moderation, and/or sentiment analysis to enhance user experience

Qualifications:

7+ years of product management experience, including leadership in senior roles
Experience building and scaling community platforms, social features or user-generated content, through SaaS customization or custom development
Familiarity with one or more modern community platforms, social APIs, and third-party integrations (e.g. Khoros, Bettermode, Discord, Mighty Networks, Discourse, Circle)
Experience managing web and mobile app products, ideally for B2C companies with at least $50M annual revenue
Strong strategic vision combined with exceptional execution skills and meticulous attention to detail
Experience managing cross-functional teams (engineering, design, QA) and delivering complex, cross-platform initiatives on time and within budget
Ability to influence stakeholders across departments and leadership levels, translating complex concepts for diverse audiences
Advanced problem-solving and critical thinking skills with high emotional intelligence
Expertise in user research, competitive analysis, A/B testing, and establishing meaningful success metrics. Proficiency using AI tools to enhance productivity, support research, and generate insights.
Understanding of community moderation strategies, content policies, and user safety considerations, with the ability to adapt to Gaia’s unique community values
Capable of balancing independent decision-making with strategic leadership oversight, demonstrating both autonomy and collaborative approach to product management
Must be available to work on our campus in Louisville, CO. This is not a remote role.
U.S. citizenship or an existing work visa is required
Non-smoker

Compensation

Type: Salary
Range: $150000 - $165000 (USD)

More About Gaia

Gaia exists as a transformational network to empower a global conscious community.

Gaia (Nasdaq: GAIA) is a publicly traded company in Louisville, Colorado. We offer global video streaming of over 8,000 original series, shows, films, documentaries, and practices for conscious living to our members in over 190 countries. Our vast video library serves as a vessel for the community we seek to empower. We are not a subscription service that streams whatever pays our bills. Our content goes deep into select niches of Seeking Truth, Transformation, Alternative Health and Yoga channels. We often cover subjects that other media companies won’t touch.

We expect you did explore Gaia’s library of original shows, documentaries, and films. If our work on ancient wisdom, who are we, our true history, coverups, and metaphysics resonates, you might be a good fit for Gaia. We seek to hire and inspire employees who embrace our mission to empower a global conscious community, who hope their work empowers our community of inspired members, to be a catalyst of transformation. The best work we do every day is to remember our vision is “to empower the evolution of consciousness.”

The perks of working collaboratively with a team dedicated to sharing this mission include an on-site gym; a beautiful solar-powered campus, complete with hiking and running trails, community garden, and a labyrinth; and an on-site, mostly organic café that serves breakfast and lunch daily including a full-service espresso bar featuring locally roasted coffee.

Full-time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401K, and life insurance.